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Terms and conditions

CargonetOnline's Terms and Conditions were written in Portuguese (Portugal). Any translation that contradicts it, the version that prevails will always be the Portuguese version.

By using or accessing the CargonetOnline Services, you accept this Statement, which is periodically updated in accordance with Section 13 below.

1. CargonetOnline:
a. CargonetOnline is an online platform created with the aim of assisting transport companies in the search for new transport to perform. To this end, it relies on entities (validated by CargonetOnline) with transport needs that publish their loads on the platform;
b. CargonetOnline is managed by CargonetOnline Transport Solutions, Lda, headquartered at Rua das Lapas, 316, 4605-333 Vila Meã, and registered at the Commercial Registry Office of Marco de Canaveses with the corporate tax identification number and tax identification number 514487950 .
c. CargonetOnline is a platform available in several languages ​​in the following domains: cargonetonline.com, cargonetonline.es, cargonetonline.pt, cargonetonline.fr, cargonetonline.fr;
d. By 'user' or 'customer' is meant the user of the services of cargonetonline.com

2. Application and Interpretation:
a. These Terms and Conditions stipulate the terms under which the CargonetOnline service is provided and the rules that govern the participation of its users.
b. The use of CargonetOnline by users implies the prior reading and full acceptance of these Terms and Conditions.
c. The filling in of gaps and the interpretation of these Terms and Conditions is the exclusive responsibility of CargonetOnline, which reserves the right to modify them at any time, without the need for prior notice to users.

3. Terms and conditions of use:
a. Registration with CargonetOnline is free and free, subject to the user's reading and acceptance of the terms and conditions and acceptance of the user's registration by the platform;
b. Each user will have only one account, and CargonetOnline will be able to eliminate any subsequent registration made by the same entity;
c. CargonetOnline accounts are personal and non-transferable, with the user being solely responsible for all actions performed by that account.
d. The user is responsible for ensuring the confidentiality of his account, password and for guaranteeing restricted access to his computer or any other hardware capable of accessing CargonetOnline;
e. All aspects stored in your personal account will remain stored by the platform for a maximum period of 365 days;
f. CargonetOnline is committed to ensuring its best efforts to keep the platform permanently accessible, however, it reserves the right of temporary suspension for technical reasons of maintenance, process improvements or for reasons of force majeure;
g. The publication of charges is free, however, the publication can only be carried out by companies with a moderate or lower score verified on the einforma platform;
h. When viewing the contact of a cargo advertiser, you must be responsible, have a good use and confidentiality of them, and you should use these contacts only to negotiate that cargo

4. Limitation of Liability:
a. As CargonetOnline is a platform that allows entities with transport needs to publish them, it does not have any prior access or control over the goods to be transported, the veracity of the same, the existence of the goods, the guarantee of the information about the transport being correctly explicit and mentioned, by the financial capacity of the entity that published the load to comply with the financial agreements, by the capacity of the transport company to guarantee the transport to which it claims to perform. As such, CargonetOnline does not assume any responsibility arising from the relationship between users of the platform, to which it will remain completely unaware.
b. CargonetOnline is not responsible, in any measure or aspect, for the fraudulent, offensive, dishonest or unlawful behavior of the users of the platform, whether it occurs through the platform or in any future contact between users of the platform. CargonetOnline reserves the right to eliminate any empty cargo or truck publications that reflect inappropriate behavior, as mentioned at the beginning of this paragraph. CargonetOnline also reserves the right to exclude or condition, without any prior notice or liability, a user's access to the platform, either temporarily or permanently, when that user adopts maladjusted behavior, or another user proves the maladjusted behavior of a third user.
c. CargonetOnline will be able to inform the competent authorities at any time if it becomes aware of any illegal activity that takes place through the platform.
d. CargonetOnline may host links to other websites of possible interest to the user. The links are provided for the user's convenience. When leaving the CargonetOnline website through one of these links, the user must be aware that the content of the third party websites is completely unrelated to CargonetOnline, not being the property of CargonetOnline and CargonetOnline has not carried out any review or approval of the content of the website and of terms and conditions of third party sites. CargonetOnline does not monitor, make any representation with respect or assume any responsibility for any third party website, including, without limitation, any products or services that are advertised or made available for purchase through those websites.

5. User Rights, Limitations and Obligations:
a. User Rights (Professional or Transport Company):
i. Creation of a free account whether a Professional or Transport / Moving Company;
ii. Publication of Loads free of charge on the platform, provided it is not a Transport / Moving Company;
iii. Receive direct contacts from other companies or allow them to send quotes via email;
iv. Inform CargonetOnline of fraudulent activities or scams carried out by users of the platform;
v. Delete your Cargopedia account via an email sent to geral@cargonetonline.com;
b. User Limitations:
i. It is not allowed to create multiple accounts, using the same Tax Identification Number;
ii. It is not allowed to create multiple accounts using the same email address;
iii. “Private” Users are limited to the publication of loads / changes, and may only have two published loads simultaneously;
c. User Duties:
        i. Payment of the price of the service provided by the platform;
       ii. When subscribing the Annuity for access to the platform services for a period of 1 year from the date of issuance of the CargonetOnline invoice, you must provide via email or verbally the data for issuing the respective invoice;
i. Obey and comply with the terms and conditions presented in this document;
ii. Put reliable and truthful information;
iii. All publications and offers they make must be true and comply with the stipulations between users;
iv. Use of appropriate language in the open fields of the platform;
v. Do not perform malicious activities (hacking / spamming) on ​​the website. Any such activity will lead to account deactivation, IP blocking on the platform and eventual legal action.

6. CargonetOnline Rights, Limitations and Obligations:
a. CargonetOnline Rights:
        i. Receiving payment of the service price;
ii. Suspend or delete user accounts that do not respect these terms and conditions of use;
iii. Suspend accounts of companies that are in bankruptcy, insolvency, dissolution, non-payment of payments to other users of the platform or suspended activity (in the latter case access will be returned when the activity is redeemed);
iv. Suspend company accounts that refute and do not resolve the incidents they have with other users of the platform;
v. Suspend accounts of companies with unresolved incidents on other similar platforms, companies with serious legal problems or that CargonetOnline believes have high risk factors that can affect the smooth functioning of the website or commercial relations with other users;
saw. Verification of the accuracy of the data published by users and their 'score' in the bank. In this regard, CargonetOnline may delete false accounts and correct or delete other dubious, misleading, inappropriate or offensive information without any prior notice;
vii. Select your users - CargonetOnline may refuse or block access to the platform to companies that it deems inappropriate for the purpose of the site (for example, competing companies).
viii. Take appropriate measures (account suspension and legal measures) in relation to users who engage in malicious activities (spam, hacking, data theft or other activities).
b. CargonetOnline Ethics Policy:
i. In order to ensure a good use of the platform and increase efficiency for those who use it, CargonetOnline will always try to avoid duplication of published ads (thus being able to limit the publication of charges for certain users), trying to simplify and make the task of looking for truck loads;
c. CargonetOnline obligations:
i. CargonetOnline is committed to keeping the CargonetOnline platform online and functional, except for unforeseen interruptions, due to failures of internet providers, equipment or other force majeure events, such as insolvency or bankruptcy.
ii. CargonetOnline is also committed to respecting the rights of its users, listed in paragraph 5.a.

7. Contents of the advertisements:
a. CargonetOnline does not undertake to verify or approve, in a binding or systematic way, the publications of loads / trucks placed on the platform by users, since their publication is not conditioned by a previous review or control by CargonetOnline, being made available on the platform as soon as technically possible.
b. However, publications made on the platform must respect the following basic criteria:
i. Being inserted in the right type of cargo;
ii. Put the correct option in the selection fields or the one that best suits the loads or trucks to be published, however if the information is not the desired one, the comments field should be used to clarify and inform all other users;
iii. The open fields of the platform must be used for its correct purpose - placing additional information for clarification of the remaining users.
iv. The language used in the open fields must be adequate - any inappropriate and inappropriate language will result in the elimination of publication and suspension of the user account;

8. Minimum requirements for using the CargonetOnline platform:
a. For a correct, productive and safe use of CargonetOnline, we suggest the use of an updated browser:
i. Computers: Google Chrome, Mozilla Firefox, Internet Explorer 9.0 or later, Microsoft Edge;
ii. Smartphones: Android Browser, Chrome, Safari, Opera Mini or other modern browsers.

9. Notifications:
The. CargonetOnline users, when registering on the platform, agree to receive information about the platform, information related to the published ads and information sent directly by CargonetOnline partners, directly or indirectly related to the transport activity, in their email inbox, post mail addressed to its headquarters and via telephone or mobile phone;

10. Responsible Use Policy
a. CargonetOnline reserves the right to limit the free publication of cargo, in order to prevent abuse or to jeopardize the platform's operation or its integrity.
b. CargonetOnline reserves the right to periodically or permanently suspend entities that use the platform in an abusive manner, for illegal acts or situations of force majeure;

11. Prices and Services offered:
a. The Services offered by CargonetOnline are structured in Annual Packs. For private / professional users, CargonetOnline provides services free of charge, for users of the Transport / Moving Companies type, CargonetOnline provides services against payment;

12. Payment Methods
a. CargonetOnline Transport Solutions, Lda will have as payment method the pay pal mode, payment by ATM reference, payment by bank transfer and direct debit.
b. The User must select the payment method as preferential, informing CargonetOnline.
c. CargonetOnline, only assumes payment as made at the moment it is notified by your bank of payment or with the sending of proof of payment by the customer.

13. Changes to the Terms and Conditions:
a. Completing the terms and conditions due to gaps or flaws, concerns CargonetOnline, without any prior notice to users.
b. Users will be informed of changes and can make comments on changes made before use.
c. The use of the services by the user is synonymous according to the new terms and conditions.
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